Payment

Final payment may be made via QuickBooks to assure fulfillment of this agreement. You will receive an invoice from QuickBooks to the e-mail and phone number provided by you in our Inquiry Form. If you wish for us to send your invoice to a different email, you will need to provide this information when booking. We only accept debit, credit cards and or cash NO checks.

No Refund Policy

We empathize and understand situations arise that will either require the Client to cancel or reschedule their event. When we accept an order, we begin working immediately on selecting the best design, décor and supplies needed to accomplish our goal of a perfect installation for your event.

A 50% non-refundable deposit fee is required to secure your booking date. The remaining balance is used to order any materials, supplies, as well as cover any labor, traveling expenses, etc. As long as a written notification is received by Balloon Bliss & Co. and the cancellations/rescheduling guidelines are followed, we are able to reschedule the installation.

In the event that a client has paid in full and has not communicated any cancelations 7 days prior to the date of the event will result in the following:

• The release of event date and time

• The forfeiture of any payments already made

• Termination of the contract

• Cancellation fees

Rescheduling & Cancelations

The Client is able to reschedule the installation with communicating 7 (seven) day prior to the date of the event. The Client may reschedule for any date within the next 365 calendar days, without being charged a cancellation fee. The reschedule date is subject to availability. If we are unavailable, the below cancellation policies and fees will apply. We suggest that if the Client needs to reschedule, they include the preferred date to reschedule as well as a second choice, in the event that the first choice is unavailable.

Cancelations at any time without receiving a cancellation fee, as long as it has been communicated 7 days of the scheduled installation. If a written notice is provided within less that 7 days, the Client will be issued a $100 cancellation fee. Please be aware, all payments made towards any of the following, including but not limited to; materials, supplies, labor, etc. will be forfeited and considered non-refundable.

PLEASE CAREFULLY CONSIDER THE CANCELLATION TERMS BEFORE COMMITTING

Materials, Property & Installation

In If client is not satisfied with final product, Balloon Bliss & Co. reserves the right to agree or disagree to make changes to the balloon decor. All equipment, materials, and props used for the installation, are the sole property of Balloon Boss and no ownership rights are transferred to Client upon delivery of the rental equipment. It is clearly understood that all equipment delivered to an installation is used on a rental basis only.

Failure to do so, will result in the Client accepting sole responsibility for the property of Balloon Boss and agrees to have the card on file charged or be sent an invoice and agrees to pay it.

• Any damage or vandalism that occurs to any of the property of Balloon Bliss during the event, including any damage or vandalism that occurs due to the Client’s guests, will result in the Client accepting sole responsibility for the property of Balloon Bliss and agrees to have the card on file charged or be sent an invoice and agrees to pay it. This includes but is not limited to misuse, theft or disasters (fire, flood, earthquake).

• Balloon Bliss will not be held responsible should weather conditions make it impossible to perform décor service (as described in this agreement). This includes, but is not limited to, strong winds, rain or snowstorms. Balloon Bliss is not responsible for inclement weather or other situations that may cancel or postpone your event.  Please note that we will make every effort to accommodate date changes to your event.

• Latex balloons have an approximate float time of 12 hours depending if the balloon installation ourside or inside.

• Mylar/Foil balloons have an approximate float time of 1 week.

• There are many variables that can affect the float time of your balloon decor including but not limited to weather, rain, wind, extreme heat.

• Please be aware of this if you are reserving a date for an outdoor installation.

Accidents

Customer hereby agrees to hold harmless and without liability, Balloon Bliss & Company of said Limited Liability Corporation from any of the following:

• Helium inhalation or injury from lack of oxygen, slipping on broken balloons, latex allergies, children having access to balloons before, during or after events, children putting balloons in their mouths and choking, eye/facial/body injuries from popping balloons, heart attacks from popping balloons, hearing loss due to popping balloons, lesions, abrasions, suffocation, choking, loss of sight, loss of hearing, dizziness, drowsiness, loss of consciousness, broken body parts, death or any other personal or property damage caused or alleged to have been caused by popping balloons, or damage to swimming pool filtration systems caused by broken balloons.

*Be aware that some Children and Adults have allergic reactions to latex.  These Children/Adults should refrain from having contact with the latex balloons.

Customer is responsible for supervising all use, and preventing all misuse or abuse of helium, balloons, equipment and material related to the event